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Common Questions
Tell us about your clinic size, source records, and messaging needs. We can help you identify the setup steps and review the import scope before agreeing a schedule.
Dentiva is designed for clinicians and front-desk staff using a connected browser. Help guides and support are available while your team learns the booking, records, billing, and messaging workflows.
Prepare your patient directory in the supported CSV format, check field mappings, and review the imported records. Paper notes and other historical material may need manual preparation. Start with a sample and confirm the scope with support.
Dentiva uses role-based permissions, clinic data separation, and provider-managed encryption. Read our Privacy Policy for storage locations, service providers, retention, and access arrangements. Your clinic owns its records and controls staff access.
Yes. Contact us with your branch count, team roles, and reporting needs so we can review the supported Full Ops configuration and migration scope. Any custom rollout terms need to be agreed separately.
Dentiva is browser-based software for dental clinics in India with an internet connection. Contact us to discuss your clinic's workflows, onboarding needs, and supported account configuration.